Company Description
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.
METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.
Job Description
- Develop branch plan to build the business by identifying and understanding local markets
- Achieve branch objectives for sales and profit performance
- Developing strong business relationships with customers;
- Analyze the results (weekly, monthly and quarterly) of the Sales Team in terms of turnover, profitability, loses, margin, frequency, average turnover to make the right decisions to improve the situation if needed
- Collect and communicate Customer Demands, Needs and Expectations and then will have to propose solutions and alternatives to them in a short terms view with the contribution of the Store manager and the District Sales Manager as well as the Targeted Group
- Survey (deliver inputs, monitor) the market in order to know what Competitors are doing to allow METRO to react and to adapt its Strategy and will recommend an action plan
- Attend regular meetings with his Regional Field Operations Manager and work in close contact with Store Manager, Floor Managers.
- Involved in the customer portfolio selection, in close contact with the Store Managers and the District Sales Managers
- Increase the number of the new buying customer (activation)
- Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
- Keep a contact with customers on regular bases to understand their needs and expectations, and to know best customers personally.
- Review and approve all the operational activities of team members.
Qualifications
Intermediate (with 8+ years' work experience) or Graduation (with less than 8 years’ work experience).