Are you a passionate technophile with a knack for clear, concise writing? We're seeking an enthusiastic and talented Product Technical Writer to join our Product Team within the Product Engineering Department. In this role, you’ll craft user-friendly documentation that empowers our customers to fully leverage our cutting-edge products.
VIDIZMO, a USA company headquartered in Tysons, Virginia, is a Microsoft Gold Applications & Cloud Partner recognized in Gartner Magic Quadrant for Enterprise Video Content Management. We provide cutting-edge technology solutions for Fortune 500 companies, large, medium-sized enterprises, and the public sector across the globe. To maintain the best customer experience with our product, service, and support, we are looking to hire qualified, dedicated, and self-motivated candidates who can help us further our business mission, i.e., to deliver highly innovative technology solutions while always putting our customers first.
Highlights:
If you have a genuine passion for technology—including gaming, software, and cutting-edge innovations—we invite you to apply now! We are searching for detail-oriented candidates who thrive on precision and accuracy in their work. At the forefront of innovation, we value individuals who proudly embrace their hobbies and identities as computer geeks, technology enthusiasts, and avid readers. If you enjoy exploring software development, information technology, and the latest tech trends, we want to hear from you. Don't miss this opportunity; apply now and let your passion and expertise shine!
Key Responsibilities:
- Establish a complete understanding of VIDIZMO products features, use cases, target industries, and markets
- Determine the types of documents needed (user manuals, installation guides, API documentation, etc.).
- Focus on user needs and ensure that documentation is user-centric and accessible.
- Regularly produce technology marketing content and maintain product knowledgebase in various forms such as http://help.vidizmo.com
- Write clear and well-structured business requirements/documents that explains product features, functionalities, and usage.
- Conduct research and analysis to provide insights and recommendations for Vidizmo's products and services.
- Collaborate with product manager on roadmap planning and prioritization.
- Strong understanding of Docs-as-Code methodologies.
- Proficiency in Git, Markdown, and static site generators like MkDocs, Sphinx, or Docusaurus.
- Experience documenting REST APIs, SDKs, and software products.
- Ability to read and interpret code snippets in languages like Python, JavaScript, or Bash.
Nice to Have
- Familiarity with CI/CD tools like GitHub Actions, Jenkins, or Azure DevOps.
- Basic knowledge of front-end development or DevOps tools.
- Experience with automation tools like Swagger/OpenAPI.
- UX writing or microcopy experience is a plus.
Qualifications & Experience Requirements
We welcome candidates from diverse industries and educational backgrounds, as long as you possess a strong technical acumen and an innate eye for detail.
- Bachelor’s degree in Computer Sciences / Software Engineering
- 3+ years of experience as a Technical Writer or in a related technical communication role.
- Ability to understand and write about topics such as video, streaming, networks, digital media, artificial intelligence, cognitive services, cloud computing, and business applications.
- Strong technical knowledge of web application methodologies.
- Must have excellent written English communication skills and be technically adept enough to probe and ask the right questions.
Benefits: Health Insurance (OPD/IPD), Separate Maternity Cover, Leave encashment, Car Support Program, Referral Bonus, EOBI, Bi-Annual Increment. Provident Fund, Career Growth, Bonus (benefits vary based on location)
Multiple Locations: USA, Pakistan, India, UAE, Australia, Canada (benefits vary based on location)