Overview
ibex. is looking for a Senior Network Engineer who has experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers and can provide Tier-1/2/3 support in order to diagnose and resolve escalated issues.
Responsibilities
- Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of Data Center, DR, Regional Hubs, and All branches.
- Look after network infrastructure and handle new tasks independently
- Perform network maintenance and system upgrades
- Monitor performance and ensure system availability and reliability
- Monitor resource utilization, trending, and capacity planning
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security rules, policies, and procedures in conjunction with the company’s security team
- Liaise with internal/external teams for problem resolution
- Handling network queries received from operations (end user)
- Maintain network tools and application like Orion, TACACS, Configuration Backups
- Join bridges, look after trouble tickets, respond to network queries
- Coordinate with carrier
- Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs etc.)
Qualifications
- Masters or Bachelors degree in computer science or engineering
- 4 to 5 years with WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
- Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, Fortigate), Security products/practices – ACLs, Firewalls, VPN, etc.
- Knowledge of wireless access controllers and access points.
- Project experience implementing core infrastructure, networking and cloud-based services for business teams or consumers
- Experienced in SDN/SD-WAN and Public Cloud, Security products/practices – ACLs, Firewalls, VPN, etc.
- Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architecture.
- Experienced in Security Audits, network patching/upgrades, and network security compliance policies.
- ITIL and Enterprise Change Management
- Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
- Operational excellence with knowledge of ITIL practices
- Strong NG-Firewalls Experience (Multi-vendor, Cisco ASA, Palo Alto, Fortigate)
- Cisco IOS, Cisco ASA/ Palo Alto (Firewall), Fortinet Wireless, Solar Winds and/or other Network Management utilities
- Team Management