Service Quality Consultant
Eligibility
Qualification:
- Bachelor's from an HEC recognized institute/university. Qualification in Islamic finance will be preferred.
Experience:
- 2 years of relevant experience
Skills Required:
- Customer Centricity
- Stakeholder Collaboration
- Good Communication Skills
- Governance
Responsibilities:
- Conducting branch visits to evaluate service performance against established standards.
- Serving as a Service Ambassador, assisting branches in delivering service excellence.
- Identifying areas for improvement in processes and policies to enhance the overall customer experience.
Department:
Service Quality Department - General Services & Customer Support Group
Location:
Multiple Cities
Last Date:
20th August, 2025