The Systems Functional Analyst will serve as the system administrator for the bank’s core banking platform and its surrounding applications. The role involves administering system configurations, performing Identity and Access Management (IAM) functions, supporting testing activities, and maintaining cloud infrastructure, primarily AWS.
This individual will play a critical part in ensuring system integrity, availability, and access control across environments, while working closely with functional and cross-functional teams of the organization along with partners & vendors. Due to the elevated access associated with this position, responsibilities will be governed by strong controls, including activity logging and segregation of personal/admin credentials.
Requirements
- Serve as the system administrator for the core banking system and surrounding applications, ensuring stable and secure configurations.
- Administer Identity and Access Management (IAM), including user provisioning, role assignments, de-provisioning, and periodic access reviews.
- Ensure segregation of duties by maintaining separate identities for privileged and non-privileged activities, and participate in periodic access audits.
- Maintain detailed logs and reports of administrative actions for compliance, internal audits, and forensic purposes.
- Collaborate with TPM, PM and cross-functional teams to support system testing and user acceptance testing (UAT).
- Participate in change management processes and document system changes, access provisioning, and configurations.
- Coordinate with application vendors for system upgrades, issue resolution, and release deployments.
- Monitor performance and availability of systems and suggest or implement tuning/improvements.
- Assist in defining and documenting standard operating procedures (SOPs) related to system administration and access control.
- Support the onboarding of new systems or modules by preparing environment setups and user roles.
- Escalate risks or abnormalities in user behaviour or system anomalies to Information Security or Governance functions.
- Serve the Tiered support hierarchy for monitoring, fixing and reporting of incidents within the system.
- Assist the Information Security and Technology Governance teams during audits and reviews.
- Support business continuity and disaster recovery activities from a systems administration perspective.
- Train or guide junior staff on system usage, SOPs, and safe administration practices.