Job Title: Transport & Logistics Officer
Location: Phase 7, Bahria Town Rawalpindi (On-site)
Office Timings: 10:00am to 07:00pm (Mon to Fri)
Employment Type: Full-time
Position Overview:
PFG is looking to hire a motivated, highly committed, and customer-obsessed Transport & Logistics Officer. A Transport & Logistics Officer facilitates flow of information between different stakeholders and resolves any potential issues that impacts customer experience and delivery performance. A Transport & Logistics Officer provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written).
Key Responsibilities:
- Using Transport related IT software to plan and co-ordinate Daily transport departmental work
- Assisting with the supervision of all transport employees, including keeping in contact with drivers throughout the day and ensuring a full and effective de-brief is completed, passing any identified actions to the relevant person or department.
- Proactively identifying and resolving potential operational service failures to minimise complaints.
- Preparing daily computerised drivers’ routes in an efficient and achievable manner to ensure maximum productivity and revenue.
- Liaising with the vehicle workshops and Fleet department to ascertain fleet availability for the forthcoming day/week.
- Assisting Head of Transport / Logistics Director in Arranging third-party transport and temporary staff as and when required.
- Assisting the Head of Transport / Logistics Director to ensure full compliance with the Company’s Operators Licence always.
- Downloading infringement reports from the RHA Portal and forwarding the same to Transport Director for discussion with the drivers and signing process.
- Analysing Fuel consumption data and replenishment of Fuel, ordering fuel as and when needed.
- Up keeping and updating Fleet Check to ensure all information is recorded accurately and analysing information to produce high level management reports. (Weekly / Monthly)
- Should be flexible to adapt to support a 24-7 operating environment.
- Live tracking of Vehicles trailers and resolving issues or arranging alternatives in case of any incident, ensuring drivers are within the parameters set. Etc.
- Ensuring that the six weeks PMI’s and yearly MOTs are done on time, and it needs to be updated in the maintenance planner.
What your role will involve as Transport Planner:
- Developing key relationships with Drivers / Helpers to achieve overall department objectives
- Overcome any obstacles that will come your way relating to delays or possible threats to ensuring our customers freight is delivered on time.
- Working closely with the team ensuring a high standard of service is delivered to our customers.
- Organising vehicle recovery and assisting breakdowns with third party service providers
- Organising and scheduling maintenance work through fleet check.
- Any defects reported by the driver must be addressed to the third party service providers immediately and make sure that the vehicle is roadworthy and safe to drive.
- Process the invoices related to transport in a timely manner.
The experience needed to be considered:
- Worked as a Transport Planner, or equivalent, for a minimum of 1-2 years within a Logistics business.
- Delivering the best Customer Service is our priority, this must be at the forefront of your mind, always providing transparency and honesty and aiding in the retention of customers.
Key Responsibilities & Duties:
- Day-to-day planning and running of the Fleet.
- Responding to customer orders to fulfil them via routing and sequencing
- Prioritising workload, route planning, driver brief and de-brief.
- Liaising with colleagues at other depots within the company to produce optimal delivery solutions across the network.
Qualifications Required:
· Bachelor’s degree in Business Administration (BBA), International Relations, or a related field is required.
· Proficiency in Microsoft Excel with hands-on experience.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A collaborative and dynamic work environment.
Job Type: Full-time
Pay: Rs55,000.00 - Rs60,000.00 per month
Work Location: In person