Call for Applications-Consultant,Reintegration Service Mapping

1. Project Context and Scope: 

Survivors of modern slavery and human trafficking may choose to leave the UK and return to their country of origin for a variety of reasons. Some people wish to return home as soon as possible after being identified or leaving their situation of exploitation. Others may choose to return during or at the conclusion of the National Referral Mechanism (NRM) process. Regardless of the reason or method for their return, it is vital that they receive support throughout this process to help them return and reintegrate safely. Support throughout the process can lead to improved protection outcomes, including protection against the risk of being re-trafficked. UK support providers, including government and non-government organizations, play a key role in preparing survivors for return and assisting them to access reintegration services and other forms of support in their countries of origin. However, potential areas for improvement have been identified among voluntary return support providers in the UK, including how risks are assessed and managed; the quality and consistency of information provided on support available in countries of return; understanding barriers to accessing services; and how to ensure procedures for contact/ referrals are clear and consistent

This project seeks to increase the capacity of organizations to improve voluntary return and reintegration outcomes for survivors of modern slavery returning from the UK. One of the key activities of this project is to develop service directories of available services which can support returning survivors reintegrate into their countries of return. Such directories were already developed for five key countries of return (Albania, Brazil, China, India and Pakistan) in the first phase of the project, available to download from the project webpage. For the second phase of the project, these existing service directories will be updated and expanded, and new service directories will be created for two additional countries: Romania and Viet Nam exercise and create/ expand the service directories. In particular, the consultant will identify and record assistance services available for returning potential and confirmed survivors of human trafficking and modern slavery in Pakistan. 

The target audience will be potential or confirmed victims of human trafficking and modern slavery from Pakistan who are in the UK and have expressed an interest in returning home, as well as the UK-based organizations who are providing them with support pre-departure to help them understand the information and make referrals where appropriate. 

Migration Management Division -Improving Reintegration Outcomes for Survivors of Modern Slavery PX0650.

•  
• Final Service Directory submitted on time, reflecting feedback from IOM. 

• Category B Consultants: Tangible and measurable outputs of the work assignment 

Tasks

Systematically identify and record or update services that are available for potential and confirmed survivors of modern slavery and human trafficking returning from abroad.

This should cover (at a minimum) services such as: 

• Housing / shelter / accommodation
• Medical assistance (including psychosocial support)
• Education and vocational training
• Employment and economic empowerment
• Legal assistance
• Safety and security services
• Social welfare provision 
• Self-actualisation support services (e.g. using talents, setting goals for self- advancement and articulating personal goals and dreams)
• Existence/functioning of any National Referral Mechanisms (NRMs)

Services should include:

• General assistance services 
• Specialist services for survivors of trafficking 
• Assistance services for specific categories of vulnerable persons (for example, single parents, individuals with disabilities, persons experiencing housing insecurity victims of violence)
• Assistance for individuals who are members of minority groups (including ethnic minorities, racial minorities, religious minorities, sexual minorities or individuals with disabilities)
• Government/ public services as well as services from NGOs/ civil society sector/ community groups

Details should be captured on:

• Who provides the service (covering central, regional or local government agencies as well as non-governmental organisations)
• The population(s) they support, and under what conditions, such as if they have eligibility criteria (e.g. women only, those with confirmed status, those who have been contributing to social security, require identification, charge fees etc)
• How survivors can be referred to the service providers (contact details, service times and specific referral information where it is available), including any potential challenges or requirements around language or location of referring organization
• Whether the service provider is registered, certified and /or accredited should be recorded (where this is required according to the national context

The services may be nation-wide or focus on specific areas within a country.

Process and Methodology 

It is expected that the process will begin with desk-based research to gather as much information as possible, based on the details above. Following this, telephone, video call or in person contact is expected for each service provider (as part of the information part of validation process) to:

• Confirm they agree to have their service information available publicly (printed and digitally)
• Provide any information that may not have been available online
• Confirm the accuracy of the information included
• Ascertain if the service provider is able/willing to provide trauma-informed, victim-centered, gender sensitive and culturally appropriate care (and child friendly for those returning with children), including whether services are provided in line with national legislation / guidance or good practice guides. 

Standardized mapping tools, including an interview guide and data collection tool, will be provided by IOM to gather and record the information required. 

The final output will be available in English and Urdu (language of country). The data can be collected in either language and then translated

Category B Consultant hired to deliver a report on a three-instalment payment basis:

• First deliverable – A completed Excel file including all the services mapped and researched, will all fields duly completed with accurate, clear and detailed information. (Excel file/ mapping tool to be provided). An updated and expanded service directory which fills the gaps identified in the first version of the service directory. This should be done in a Word document which refers to the first version of the directory to clarify to the designer what changes should be made where in the first version
• Second deliverable – A service directory in the template format (Word document) provided, including an introduction and key context for country Pakistan, and a comprehensive list of services available to survivors returning to the country. This should include all the aspects outlined above.
• Third deliverable – A final version of the service directory after receiving and implementing feedback from IOM and key stakeholders.

• Conducted review and reflection workshops with relevant stakeholders
• Data collection is completed in line with agreed methodology.
• Draft service directory submitted within the specified timeline, meeting quality standards.

• Post graduate degree in social / political sciences or a related field.

Experience

• Demonstrated expertise and experience (at least 5 years) in research. 
• Extensive understanding of general assistance services available in Pakistan
• Proven capacity and experience in providing consultancy services for IOM or other organizations. 

Proven capacity and experience in providing consultancy services for IOM or other organizations. 

• Fluency in English and Urdu

• Yes

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
3. IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.