Job Title: Client Relationship Caller (Remote - Fluent English, American Accent Preferred)
Company: Royal Signs & Awnings
Location: Remote
Job Type: Full-Time
Schedule: Monday to Friday, 8 AM to 5 PM CST
About Us:
Royal Signs & Awnings is a leading provider of signage and branding solutions across Texas and beyond. We're expanding our client outreach team and are looking for a relationship-driven caller who can represent our brand with warmth, professionalism, and attention to detail.
Role Overview:
We’re looking for a skilled communicator to make outbound calls, take inbound inquiries, and build strong connections with clients through thoughtful conversations and timely follow-ups. This is not a cold-calling sales role — it’s about nurturing long-term relationships and being the friendly, reliable voice of our company.
Key Responsibilities:
- Make outbound calls to check in, follow up, and keep clients engaged
- Handle inbound calls professionally and warmly
- Build rapport and trust with clients through genuine conversations
- Send professional follow-up emails after calls
- Maintain detailed call logs and notes in our CRM
- Collaborate closely with sales, project managers, and leadership
Requirements:
- Excellent spoken and written English with a neutral or American accent
- Strong attention to detail and excellent follow-through
- Computer savvy and comfortable using CRMs, email, and Google Workspace
- A team player with a self-starter mindset
- Reliable internet and quiet work environment
- Aligned with company vision and values
- Independent, driven, and knows their craft inside and out
What We Offer:
- Full-time remote position
- Monday to Friday, 8 AM to 5 PM CST schedule
- Supportive team culture and growth opportunities
- A chance to be part of a company that values relationships over transactions
To Apply:
Please submit your resume and a short 1-minute voice recording introducing yourself as if you’re leaving a voicemail for a potential client.
Job Type: Full-time
Pay: From Rs50,000.00 per month
Work Location: Remote
Application Deadline: 09/06/2025
Expected Start Date: 09/06/2025