Position: Customer Sales Representative
Key Responsibilities:
- Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge.
- Respond promptly and professionally to customer inquiries via chat and other communication channels.
- Build and maintain strong, long-term relationships with clients to enhance customer loyalty.
- Maintain comprehensive product knowledge to accurately and confidently address customer needs.
- Consistently meet and exceed sales targets and key performance indicators.
- Deliver outstanding customer service to ensure a positive and seamless experience.
- Update and manage customer records and interactions using CRM software.
- Collaborate with internal teams to continuously refine sales strategies and improve overall performance.
Requirements:
- Proven experience as a Chat Support Agent or in a similar customer-facing role, preferably within the packaging industry.
- Strong understanding of packaging campaigns, particularly in the US, Canadian, or UK markets.
- Excellent communication, negotiation, and interpersonal skills.
- A problem-solving mindset with a focus on customer satisfaction.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Proficiency in CRM systems and the Microsoft Office Suite.
Campaign: US Based
Shift: Night shift
Timings 8:00 PM - 5:00AM
Share your resume at 0327-1558890
Job Type: Full-time
Job Type: Full-time
Pay: Rs40,000.00 - Rs80,000.00 per month
Work Location: In person
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