Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.
The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...
*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
The Role
We are looking for an Integration / Solutions Engineer to join our growing engineering team, and build out our backend third party integration systems as we scale. For us, this isn’t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Engineering, Operations, Customer Support, Growth and other functions to test, analyze, document and plan integrations with partners across the world.
We develop integrations with Banks, Mobile Wallet providers and many other partners. Your role is to work closely with those partners in testing & analyzing their APIs, using tools like Postman or writing simple scripts. While some technical expertise is required, the main skills for success in this job are organizational & time-management skills and most importantly, proactive communication.
We’re an encouraging environment that values both teamwork and autonomy! You will have plenty of opportunities to grow and improve your skills, in whatever career path you choose.
Responsibilities
Test 3rd party APIs using Postman or similar tool
Analyze 3rd party API documentation
Identify inconsistencies, problems or ambiguities in the API behavior
Communicate with partners to troubleshoot issues
Communicate technical updates to internal stakeholders in a timely fashion
Monitor existing API integrations for problems - analyze logs, build dashboards, check queues, etc.
Help with planning & prioritizing
Requirements
5+ years working experience in professional environment
Strong communication skills
Strong ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force
Experience with Postman
Experience with testing or using REST & SOAP APIs
Strong understanding of JSON & XML
Excellent verbal and written English
Excellent time management skills and desire to work across time zones (big part of tech team is in USA)
Nice to haves
Experience with Python or any other scripting language
Experience with Datadog / Seq / Scalyr or other log analysis tool
To apply for this job, you need to complete:
https://docs.google.com/document/d/1v2H845D_W_kfuhGLpJQY8sOb3V0A5DXMLnMEkVsUKqE/edit?usp=sharing
IMPORTANT: You will be rejected immediately if you did not complete the task correctly!
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
