About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
Company Overview: Crosscap is a trusted partner for enterprise marketing teams to enhance marketing operational efficiency and revenue growth through our innovative solutions. Our platform empowers marketing, merchandising, and operational teams across Fortune 1000 companies, enabling strategic alignment and execution of Omni-channel campaigns.
Role Overview: We’re looking for an ambitious, experienced, and passionate Product Manager to be a key contributor in enhancing our product portfolio. This role focuses on developing and executing product ideas with a keen emphasis on user experience and cross-functional collaboration. If you thrive in a fast-paced environment with a "can-do" attitude, this is an ideal fit.
There is a possibility of renewal of the contract depending upon the business situation
Key Responsibilities:
- Roadmap Management: Develop and manage the product roadmap, aligning it with overall company objectives.
- Market & Competitor Research: Conduct research to stay ahead of market trends and competitor offerings.
- Product Documentation: Create user stories, use cases, and BRDs (Business Requirements Documents) to clearly outline new product features.
- Client Engagement: Regularly interact with key clients to gather feedback and understand customer needs.
- Cross-Functional Collaboration: Work closely with Product Design, Software Engineering, and other stakeholders to drive the product vision and ensure cohesive integration.
- Feature Recommendation & Planning: Identify and recommend new features based on resources, timelines, and strategic priorities.
- Quality Review: Attend review sessions with Software Engineering and Quality Assurance to ensure functionality aligns with expectations.
- Internal Communication: Coordinate with Customer Success, Sales, Marketing, IT, and Executive teams to manage expectations and keep stakeholders informed of roadmap progress.
- Training & Education: Present new features and products to internal and client teams to ensure clear understanding and effective adoption.
- Project Management Oversight: Oversee project timelines, track milestones, and ensure cross-functional alignment to support smooth product delivery.
Required Skills and Experience:
- Product Management Experience: 2+ years in B2B SaaS product management, with a preference for those with a business analyst background.
- Communication & Influence: Exceptional written and verbal communication skills; demonstrated ability to influence teams across diverse functions to achieve shared objectives.
- Technical Acumen: Strong knowledge of web applications, APIs, and UI/UX principles; ability to discuss technical concepts and opportunity costs with both technical and non-technical team members.
- Adaptability: Experience working in fast-paced, deadline-driven environments with continuous innovation.
- Customer-Centric Approach: Proven ability to define customer workflows and processes within software applications.
- Strategic & Tactical Thinking: Ability to balance long-term strategy with day-to-day execution.
- Proactive Mindset: Willingness to tackle challenges, immerse in the product, and stay attuned to competitive landscapes.
- Stakeholder Management: Experience managing multiple competing priorities and aligning stakeholder expectations across departments.
- Remote Collaboration: Ability to work with distributed teams across time zones using online tools.
Additional Requirements:
- Must be fluent in English and available to work and virtually meet during business hours from 6 AM PT to 5 PM PT.
Optional (but will set you apart):
- Marketing Knowledge: Understanding of marketing processes and operations for enterprise businesses.
- Advanced Degree: An MBA or related credentials.
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
