Job Descrption:
- Recover outstanding debt from customers through proactive engagement.
- Review accounts, contact overdue customers, and address inquiries.
- Offer mutually beneficial payment arrangements to prevent payment delays.
- Meet monthly targets, log recovery data in the system, and comply with regulatory timelines.
- Collaborate with sales and operations to resolve customer queries and complaints.
Job Requirement:
- Education: Graduate
- Proficiency in MS Excel and strong communication/reporting skills
- Client handling
- Experience: 1 year in collections/recovery
- Complaint resolving
- Maintaining reports as per requirement
- Strong verbal & written communication skills
- Must be aware of MS Office, expertise on MS Excel
Job Type: Full-time
Pay: Rs27,500.00 per month
Education:
- Bachelor's (Required)
Experience:
- Recovery: 1 year (Required)
Work Location: In person
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