Company Description:
Our client is a global platform connecting vintage and pre-loved fashion to resellers and shops across the US, UK, and EU - resold with purpose and style.
Job Description:
Were looking for a self-driven and organized associate who will take charge of growing our client base, managing customer touchpoints, and helping build a recognizable and trusted brand. This is a multi-faceted role that combines business development, customer operations, and brand communications perfect for someone who loves a fast-paced startup culture.
Key Responsibilities:
1. Lead Generation & Business Development
- Identify, qualify, and convert inbound and outbound leads (resellers, shops, influencers).
- Outreach through Instagram DMs, email, and WhatsApp with personalized pitches.
- Maintain and update a CRM system to track leads and follow-ups.
2. Client Operations & Order Management
- Manage customer orders, resolve queries, and follow up on payments.
- Ensure smooth communication from inquiry to order fulfillment.
- Liaise with the warehouse for inventory status and order dispatch.
3. Brand & Customer Experience
- Improve brand tone and messaging across all touchpoints (website, DMs, email, etc.).
- Work with the founder to shape dripuz.coms visual and content strategy.
- Create engaging content (photos/videos/text) that highlights our unique brand vibe.
Basic Qualifications:
- Excellent written and spoken English.
- Proactive communicator whos comfortable with outreach and lead nurturing.
- Organized, reliable, and great at managing multiple tasks independently.
- Strong grasp of Instagram, WhatsApp, Shopify (or similar platforms), and spreadsheets.
Preferred Skills:
- Sales or B2B lead generation experience (especially in fashion or ecommerce).
- Aesthetic sense for photography, branding, and story telling.
- Familiarity with the resale/thrift ecosystem or interest in sustainable fashion.
- Prior use of tools like Canva, Meta Ads, email marketing, or CRM platforms.
Other Details:
Work Days: Monday to Saturday (hybrid)
Work Timings: 10 am to 6 pm
Location: Karachi
About HR Ways: HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.
Job Type: Full-time
Pay: Rs100,000.00 per month
Work Location: In person