People Management
- Coaches and leads teams in Hybrid, Agile and Lean practices. Is an expert that advocates these approaches, continuously reflecting and challenging the team. Creates or tailors new ways of working and is always innovating.
- Understands the psychology of the team and has strong mediation skills. Able to coach the organisation on team dynamics and conflict resolution.
Stakeholder Management
- Able to mediate and mend relationships, communicating with stakeholders at all levels. Able to manage stakeholders’ expectations and facilitate discussions across high risk and complexity or under constrained timescales. Able to speak and represent the community to large audiences internal and external.
- Solves and unblocks issues between teams or departments at the highest level.
Delivery Practice Management
- Able to optimise the delivery flow of teams. Able to actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Able to identify innovative ways to unblock issues.
- Able to identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. Able to add value and can coach the organisation to inspect and adapt processes. Guides teams through the implementation of a new process.
Leading Center of Excellence
- Able to lead a continual planning process in a very complex environment. Able to plan beyond product delivery. Able to identify dependencies in plans across services and coordinate delivery. Coaches other teams as the central point of expertise.
- Changes organisational structures to fixable, sustainable, good designs. Leads on the strategy for the whole organisation, joining up business needs with innovative analysis. Able to make and justify decisions characterised by high levels of risk, impact and complexity. Builds consensus between organisations.
Minimum qualifications:
- Bachelors, preferably Master's, in Computer Science, Computer Systems Engineering or related discipline.
Minimum experience:
- 20+ years of experience in Service Delivery, PLM, Program Delivery, Business Consultancy and Business Development