Human Resources Manager
Job Summary:
PalmPay is expanding rapidly in Asia, and we’re looking for a highly skilled HR Manager to build and lead our Human Resources operations in Pakistan. You’ll play a pivotal role in recruiting top talent, shaping HR strategy, promoting a positive work culture, and ensuring legal and regulatory compliance as we scale our fintech presence.Key Responsibilities:

• Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for all roles within the Bangladesh team.
• Partner with department heads to forecast hiring needs and talent pipeline development.
• Drive employer branding initiatives to attract top fintech talent.
• HR Operations & Compliance

• Set up and manage HR policies, employee handbooks, onboarding/offboarding processes.
• Ensure compliance with Bangladesh labor laws and relevant employment regulations.
• Maintain accurate HR records and oversee payroll coordination in partnership with Finance.
• Performance & Culture Management

• Implement performance management systems aligned with PalmPay’s OKR framework.
• Promote a strong, inclusive workplace culture aligned with our core values.
• Mediate employee relations issues and foster a healthy work environment.
• Learning & Development

• Develop training programs that align with both individual and organizational goals.
• Identify upskilling needs and drive continuous learning initiatives.

 HR Analytics & Reporting

• Track and report key HR metrics such as headcount, turnover, engagement, etc.
• Use data-driven insights to inform talent strategy and organizational improvements.

Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• 6+ years of progressive HR experience, with at least 2 years in a managerial capacity.
• Deep knowledge of Bangladesh labor laws and HR best practices.
• Proven experience in scaling HR processes in high-growth startups or multinational companies.
• Strong interpersonal, negotiation, and organizational skills.
• Proficiency with HRIS tools (e.g., BambooHR, Zoho People, SAP SuccessFactors).
• Experience working in a fintech, banking, or tech-driven environment is a strong advantage.

Preferred Attributes:

• Fluent in English and Urdu (written and spoken).
• Entrepreneurial mindset with a hands-on approach.
• Comfortable working in a fast-paced, cross-cultural environment.
• Demonstrated ability to influence leadership and drive people strategy.