Ibex is hiring IT Support Interns!
Are you passionate about technology and eager to kickstart your career in IT? Ibex is offering internship opportunities for students and fresh graduates in IT or Computer Science. This is a great chance to gain hands on experience, develop in demand technical skills, and build career-ready qualifications in a dynamic, real-world environment.
Job Description:
- Assist employees with basic hardware, software, network, and account access issues via helpdesk tickets, phone, email, and I.T Support bridges (Tier 1 Support).
- Diagnose and resolve common technical problems under guidance (e.g., printer issues, software installation errors, connectivity problems).
- Help deploy, configure, maintain, and troubleshoot desktops, laptops, printers, peripherals, and mobile devices.
- Assist with installation, configuration, and basic troubleshooting of standard business applications (Microsoft 365, antivirus, VPN clients).
- Assist in tracking IT assets (hardware, software licenses) using inventory systems.
- Meeting Support: Provide basic AV setup and troubleshooting for conference rooms and virtual meetings.
- Shadow senior IT staff to learn advanced troubleshooting, system administration tasks, and network fundamentals.
Qualifications:
- Bachlelors degree in Information Technology, Computer Science, or a related field
- Basic understanding of computer hardware, software, and networking concepts
- Familiarity with Windows OS, MS Office Suite, and common troubleshooting tools
- Strong analytical and problem-solving skills
- Good communication skills and a customer-centric mindset
- Ability to work both independently and as part of a team
- Willingness to learn and take initiative in a fast-paced environment
Job Type: Internship
Education:
- Bachelor's (Required)
Location:
- Karachi (Required)
Work Location: In person