Position Overview:
We are seeking an experienced Research Analyst with a proven track record in service-based research. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the capacity to turn data into actionable insights. This role requires a proactive individual who can effectively contribute to research projects that support strategic decision-making across various service industries.
Key Responsibilities:
- Conduct in-depth qualitative and quantitative research focused on service-based industries, including market trends, competitive analysis, and customer behavior.
- Develop and maintain a comprehensive understanding of the target industry to identify growth opportunities and potential challenges.
- Gather and analyze data from various primary and secondary sources, ensuring data accuracy and reliability.
- Prepare detailed reports, dashboards, and presentations to effectively communicate research findings and actionable recommendations to stakeholders.
- Collaborate with cross-functional teams to align research objectives with organizational goals.
- Monitor industry developments and regulatory changes to provide timely insights.
- Support business development initiatives by identifying market gaps and evaluating potential partnerships or ventures.
- Maintain and update databases, ensuring that research outputs are well-documented and easily accessible.
Requirements
Qualifications:
- Bachelor's or Master's degree in Business Administration, Economics, Statistics, or a related field.
- Proven experience (3-5 years) in a research analyst role, with a strong emphasis on service-based research.
- Exceptional analytical and critical-thinking skills with the ability to interpret complex data sets.
- Proficiency in data analysis tools (e.g., Excel, SPSS, Tableau, or Power BI)
- Strong communication and presentation skills, with the ability to tailor messaging for different audiences.
- Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
- A proactive attitude, with the capability to work independently as well as collaboratively within a team.
Preferred Skills:
- Experience in designing and conducting surveys or other primary research methods.
- Knowledge of specific service industries (e.g., IT, healthcare, finance) is a plus.
- Understanding of statistical modeling and forecasting techniques.