- Study and understand the characteristics, features and performance of the vehicle lineup and should be able to contrast with the competitor brands/models.
- In depth knowledge about the automobile sphere and the product line up of all competitor brands
- Demonstrates different vehicle models by explaining characteristics, capabilities, and features; conducting test drives for prospective customer; explaining warranties and after-sales services.
- Understands the requirements of the customers before any sales pitch. Closes sales by overcoming objections; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers the vehicle personally.
- Corporate sales push to companies is essential. Building relationships with the decision maker and attracting to Kia by switching from competitor products.
- Building database of corporates and marketing to them through mail, email, SMS and cold calling on a regular basis to push sales.
- Following up on leads brought through social media marketing campaigns and website subscriptions and other mediums of company marketing.
- Develops buyers by maintaining rapport with previous customers; meeting prospects at their companies; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Know basic questions about financing and other optional financial products and arrange plan for the customers who want to go for auto loans/leasing.
- Promote the company’s service with buyers to ensure customer loyalty
- Routinely follow up with buyers to ensure continued satisfaction and solve any issues to guarantee customer retention and repeat orders
- Contribute to dealership sales data by maintaining a customer database and report to manager on weekly and monthly basis
Job Type: Full-time
Work Location: In person