- We Are Hiring Experienced Inbound Customer Care Representatives.
- The Telaxy Call Centre Pvt Ltd is a company that has an affiliation with UK-based Taxi Companies and is based in Rawalpindi. We are now hiring experienced Inbound Customer Care Representatives to work on full-time basis. Full-Time Basis. ( Limited Night Slots available)
- Required experience in UK based cab call centers
- Minimum experience require 2 years
- If you have good British accent and listening skills then apply for this job
- Job responsibilities include:
- Answering Inbound calls.
- Taking the airport and local taxi bookings.
- Booking over the phone, email, or online and input data accurately into the software provided by the clients.
- Providing a price quotation to the customers.
- Deal with queries related to the company and bookings.
- Create a positive brand image in front of the customers.
- Respond to client inquiries promptly and professionally.
- Liaise with clients, colleagues & drivers, and always work for the best interest of the company.
- Dispatch and distribute jobs in time and according to the company's procedure.
- Punctual, reliable, and responsible as per shift requirements.
- Organized execution of daily tasks assigned by the company.
- Requirements for the job;
- People with previous experience in a Taxi Cab Services will be preferred.
- Excellent skills in Customer Management and Customer Care.
- Decent knowledge of Taxi booking software. (Preferably iCabbi, Autocab)
- Ability to multi-task and having problem-solving approach.
- Flexible people who can work according to the Rota.
- Note:
- Please bring your CV in hard-copy on the day of the interview.
- Experienced candidates are encouraged to apply.
- Job Types: Full-time, Contract
- Salary: Rs 50K to Rs.80k/ per month Plus Night Allowance, Q/A Bonus and On Time Bonus.
- Address: Chinar Centre, Plaza # 150, Block D, Civic Centre, Phase 4, Bahria Town, Rawalpindi
- Contact:
- +92-334-898-4483
- +92-051-271-1368
Job Types: Full-time, Contract
Contract length: 12 months
Pay: Rs100,000.00 - Rs150,000.00 per month
Application Deadline: 30/06/2025