Job Description:
We are seeking a dedicated and experienced Area Sales Manager / Multi-Channel Sales Manager to oversee our bakery outlets and manage sales across multiple platforms including walk-in customers, online delivery apps, and bulk/corporate orders. This role is crucial in driving revenue, managing teams, and ensuring smooth operations across all sales channels.
Key Responsibilities:
- Supervise daily operations of multiple bakery outlets.
- Manage and grow sales through in-store visits, online platforms (e.g., Foodpanda, Cheetay), and corporate clients.
- Set sales targets and ensure achievement across all channels.
- Train, guide, and monitor the performance of outlet staff and sales teams.
- Handle and nurture relationships with corporate clients and bulk buyers.
- Plan and execute promotional campaigns and seasonal offers.
- Ensure sufficient inventory and product availability at all outlets.
- Prepare daily/weekly sales reports and submit insights to management.
- Resolve customer complaints and maintain high service standards.
Requirements:
- Minimum 3 years of experience in sales or retail operations (experience in food, bakery, FMCG, or QSR preferred).
- Proven experience in team leadership and performance management.
- Familiarity with online food platforms (Foodpanda, Cheetay) and POS systems.
- Strong communication and interpersonal skills.
- Ability to manage time, multitask, and work in the field (outlet visits required).
- Proficiency in MS Excel or Google Sheets for reporting.
Job Type: Full-time
Pay: From Rs80,000.00 per month
Work Location: In person
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