Associate, People Group Shared Services

As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing to the overall efficiency of People processes.

• Create a positive team experience.
• Respond and provide timely assistance to employee and manager People related inquiries.
• Support key People processes, including performance management, merit and promotion cycles and supporting key employee life cycle events from onboarding to offboarding.

• Monitor, respond, execute and/or escalate as needed share email or ticketing system inquiries for our Talent Acquisition, HR Business Partner and Benefits teams shared email inboxes.
• Own and process Workday transactions according to standard operation procedures which include but are not limited to: job requisition reviews/approvals, offer approvals, interview evaluation feedback, new hire processing, job changes, organizational changes, position management, compensation changes, terminations and data changes.
• Provide support to team members for accurate transaction processing.
• Assist with creating and delivering reports / tracking for the business.
• Provide support to People Group by performing audits on key Workday Employee, Position and Organization attribute and working to resolve through ad-hoc data correction or mass load correction templates.
• Create load templates to support large data changes and validate results for accuracy.
• Create job aids and assist with questions regarding People Group processes.
• Maintains a high level of confidentiality.

• Optimizes data integrity by conducting regular audits and ensuring employee and job data are kept up to date and accurate.
• Determine appropriate action to resolve duplicate, inaccurate or unclear information.
• Support testing and roll-out of system enhancements.
• Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed.

• 1-3 years of experience in Human Resources; Computer literate with experience with Microsoft Office.
• HRMS experience (Workday preferred).

• Standard indoor working environment.
• Long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm.