Job description
Customer Success Specialist (Female)
Location: Defence Moor, Walton Road, Lahore
Shift: Night Shift (Monday to Friday, 7:00 PM - 5:00 AM)
Salary Package:
- Basic Salary: PKR 75,000 – PKR 100,000
- Incentives: Lucrative commission structure and bonuses
- Benefits: Provident fund, medical insurance, medical reimbursement, paid leaves, annual tour, bi-annual dinners, and a healthy workplace culture
Job Description
We are looking for a dynamic Customer Success Specialist to join our growing team. The ideal candidate will be responsible for converting warm leads, providing exceptional client support, and handling customer queries efficiently.
Key Responsibilities:
- Engage with potential customers (warm leads) to convert them into sales.
- Provide comprehensive support to clients and address their queries promptly.
- Maintain professional communication through calls, emails, and chat.
- Collaborate with the sales team to ensure a seamless customer experience.
- Manage and maintain client records with accuracy.
- Handle objections effectively and provide solutions to meet client needs.
Requirements:
- Education: Bachelor’s degree in any discipline.
- Skills:
- Strong communication skills with an excellent USA accent.
- Proficient in English, both verbal and written.
- Fast typing speed with exceptional writing abilities.
- Customer-focused approach and problem-solving skills.
- Experience: Prior experience in sales or client servicing is a plus but not mandatory.
Why Join Us?
- Competitive salary with performance-based rewards.
- Opportunity to work in a collaborative and growth-oriented culture.
- Comprehensive benefits package ensuring your health and well-being.
- Fun workplace with annual tours and bi-annual dinners.
How to Apply:
If you meet the criteria and are ready to take on this exciting challenge, send your resume to [email protected].
Be a part of a team where your potential is valued and rewarded!
Job Type: Full-time
Pay: Rs75,000.00 - Rs100,000.00 per month
Application Question(s):
- Apply only if you are willing to work in US Hours
Education:
- Bachelor's (Required)
Experience:
- USA (Sales/CSR): 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: From Rs75,000.00 per month
Work Location: On the road
