We are on the look out for a Sales & Customer Service Representative (Virtual Assistant) who can confidently handle sales and support calls for a growing 'Car Detailing Business' in San Diego. If you're a strong communicator with a knack for customer service, basic car knowledge, and CRM experience ,this one is for you!
What You Will Do:
- Answer inbound customer inquiries via calls and text messages
- Provide accurate service details, quotes, and assist with appointment bookings
- Understand vehicle types to determine pricing based on car size
- Use CRM tools to log, track, and manage leads and customer interactions
- Follow up with customers post-service to collect feedback and ensure satisfaction
- Represent the brand professionally and reliably during all customer interactions
What Were Looking For:
- Proven experience in customer service and/or phone-based sales
- Fluent in English with excellent verbal and written communication skills
- Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
- Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
- Highly dependable and responsive
- Able to multitask and handle multiple inquiries with a positive, problem-solving attitude
Working Hours:
Part-time |12:00 a.m. 5:00 a.m. (San Diego time) |Monday- Friday
Salary Range: PKR 50,000 - 70,000/month
Apply now and let's get rolling!
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