About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
© 2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
• Lead the Sales Excellence and Channel Development function for the Decorative Business.
• Drive the development and execution of channel engagement activities in collaboration with commercial teams, including channel pricing mix, tactical discounts and mid-term engagement schemes.
• Develop and implement the Go-to-Market strategy to strengthen business presence.
• Ensure capacity building within the front-line commercial organization by identifying gaps and delivering targeted development initiatives to enhance effectiveness and efficiency.
Key Accountabilities
• Develop, manage and coordinate Deco Business Budget, RF2 and RF1.
• Oversee pricing, discounts, rebates, and trade-related activities with the commercial team.
• Lead sales excellence initiatives with a focus on building team capability, efficiency, and effectiveness.
• Design and implement an effective sales team structure, remuneration and incentive plans to ensure maximum market coverage.
• Manage the SFI process from annual planning through quarterly execution, ensuring seamless alignment with business objectives.
• Effectively oversee monthly sales cadences and Quarterly Sales Meetings to drive consistent performance and accountability.
• Ensure accurate and timely dissemination of sales data and analysis at all levels on a daily, weekly, monthly, quarterly and annual basis, as required.
• Monitor pricing, MOP, and CM monthly, recommending actionable strategies to maintain and enhance profitability.
• Ensure quality standards are upheld throughout the supply chain, from production to the end customer, by managing processes, addressing complaints, conducting root cause analyses and ensuring timely resolution.
• Provide comprehensive support for the deco business, coordinating with the legal department or external legal counsel to address all legal requirements effectively.
• Develop, implement, and monitor annual discounting policies, ensuring timely realignments as necessary and obtaining requisite approvals as required.
• Oversee the timely application of Credit Notes and Debit Notes in accordance with established policies.
• Foster network engagement and motivation by planning, seeking approvals, and executing incentive programs, including international trips, with a frequency of up to twice a year.
• Ensure that quality is ensured from warehouse till the time product is applied on the surface, even complaints afterwards.
• Manage the quality assurance process end to end.
• Ensure time registration of complaints, their resolution, compensation, product returns, etc
• Coordinate with various departments for the same, this includes Production, Logistics, RDI, sales, marketing and finance.
Experience
• Minimum 8 years of experience in sales operations, sales management, key account management, and/or commercial excellence roles within a matrix organization.
• Strong analytical skills with the ability to work independently, self-driven, with proven troubleshooting, multi-tasking, organizational and time-management capabilities.
• Demonstrated business acumen with the ability to understand requirements of both internal and external customers and act effectively upon them.
• Excellent coordination skills with the ability to prioritize and align multiple requirements to ensure customer satisfaction and seamless end-to-end delivery.
• Exceptional communication and interpersonal skills; adept at engaging with both internal and external stakeholders.
• Advanced negotiation and influencing skills with proven experience in partnering and leading across cross-functional teams.
Education
Bachelors or Masters degree in Business, Economics, Accounting, or Finance from a reputable institution.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 48615
