HRCONSOL is actively hiring for a dynamic and growth-focused Social Media Sales Specialist (Female) on behalf of a reputable Pharma/Health company based in Karachi. This is a great opportunity for someone passionate about e-commerce, digital sales, and customer engagement.
Salary: PKR 70,000 – 75,000 + Attractive Commission + Other benefits
Job Responsibilities:
- Drive and manage online/digital sales across various e-commerce platforms, marketplaces, and digital sales channels.
- Promptly respond to customer inquiries via email, live chat, and other online tools, ensuring excellent communication and quick resolutions.
- Deliver exceptional customer service to promote brand loyalty and ensure customer satisfaction.
- Coordinate with the marketing and content teams to ensure product listings are optimized and aligned with promotions and campaigns.
- Monitor, analyze, and report on online sales data, performance metrics, and customer feedback.
- Identify trends, gaps, and opportunities for online sales growth.
- Prepare weekly and monthly sales reports with actionable insights for management review.
- Support the digital marketing team in SEO, paid ads (PPC), social media outreach, and traffic generation strategies.
- Assist in the execution of promotional campaigns, discount strategies, and limited-time offers.
- Collaborate with IT to resolve any technical issues affecting online sales operations.
Education Requirements:
Bachelor’s degree in Marketing, Business Administration, Digital Media
Candidates with certifications in digital marketing, e-commerce platforms (e.g., Daraz, Shopify, Amazon), or CRM tools will be preferred.
Experience Requirements: 2 to 4 years of proven experience in:
- Online sales and customer support
- E-commerce management
- Digital platforms and order management systems
- Pharmaceutical, Health, Wellness, or FMCG industry experience will be an added advantage
Key Skills & Competencies:
- Strong communication and interpersonal skills
- Customer-first attitude and problem-solving mindset
- Proficient in using digital tools, CRMs, and sales dashboards
- Ability to work independently and meet sales targets
- Strong analytical and reporting abilities
- Knowledge of SEO, Google Analytics, and social media marketing is a plus
Job Type: Full-time
Pay: Rs70,000.00 - Rs75,000.00 per month
Work Location: In person
Application Deadline: 15/06/2025