Job Title: Software Engineer (Development & Support)
Grade Level: L2
Location: Islamabad
Last Date to Apply: 5th July 2025
What is Software Engineer (Development & Support)?
As a Software Engineer (Development & Support) at Jazz, you will play a dual role in developing and supporting applications to ensure smooth operations of critical services. You will be responsible for building, debugging, and optimizing applications, while also troubleshooting and resolving issues across cloud and on-premise environments. This role requires collaboration with cross-functional teams to enhance system performance, implement new features, and proactively maintain application reliability.
What is Software Engineer (Development & Support) Does?
Development Responsibilities:
• Application Development: Design, develop, and maintain backend applications using Node.js.
• Bug Fixing & Optimization: Debug code, optimize application performance, and resolve software defects.
• Full-Stack Understanding: Work closely with frontend teams using Flutter, React, or Angular to deliver seamless solutions.
• API Development & Integration: Develop and maintain RESTful APIs and integrate third-party services.
• Database Management: Work with MySQL, ensuring efficient data storage and retrieval. Support & Operations Responsibilities:
• Incident Resolution: Diagnose and fix application issues to minimize downtime and ensure high availability.
• System Monitoring: Utilize ELK Stack (Elasticsearch, Logstash, Kibana), Nagios, Zabbix, or Datadog for performance tracking.
• Cloud & On-Prem Management: Support applications running in private cloud environments, hybrid cloud (AWS, Azure), and on-premise setups.
• Collaboration: Work with development, DevOps, and IT operations teams to resolve complex technical issues.
• Automation & AI (Preferred): Experience with AI-driven monitoring, automated testing, and DevSecOps tools is a plus.
Requirements
• Bachelor’s degree in IT, Computer Science, or related fields.
• 2-4 years of experience in software development and support roles.
• Strong knowledge of Node.js, including debugging, performance optimization, and API development.
• Experience with monitoring tools such as ELK Stack, Nagios, Zabbix, Datadog.
• Familiarity with Linux and Windows Server administration. • Experience with cloud platforms (AWS, Azure, Google Cloud) and managing workloads in private cloud environments.
• Development & Debugging: Hands-on experience in Node.js application development.
• Full-Stack Understanding: Knowledge of frontend frameworks such as Flutter, React, or Angular is a plus.
• Problem-Solving: Strong analytical skills for diagnosing technical issues efficiently.
• System Monitoring & Troubleshooting: Experience with log analysis and proactive system monitoring.
• Cloud & On-Prem Knowledge: Understanding of private cloud and hybrid cloud architectures.
• Communication: Ability to explain technical issues to both technical and non-technical teams.
• Collaboration: Work effectively with development, DevOps, and IT operations teams.
• Time Management: Prioritize multiple tasks efficiently in high-pressure situations.
Benefits
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
