- Supervise and manage the daily operations of export LC advising, amendment processing, and confirmations.
- Supervise and manage the daily operations for Export /import collection .
- Monitor transactions for regulatory compliance (e.g., AML, Sanctions).
- Allocate tasks, monitor performance, and provide training to team members.
- Coordinate with relationship managers, credit teams, and correspondent banks to ensure smooth transaction flow.
- Liaise with clients, Collection bank , negotiating banks, and internal departments (e.g., Relationship Managers, Compliance).
- Identify process bottlenecks and implement improvements for operational efficiency.
Monitor transaction turnaround time (TAT), resolve escalations, and support audit and compliance Ensure high service standards in document handling and communication
- Leadership
- communications
- Problem solving
- Time management
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