Shift Timing: Night shifts (8 PM - 5 AM)-FULL TIME ONISTE
Days Off: Weekends off.
Salary : Rs40,000 – Rs120,000 per month + commissions. (Salary may vary based on experience
Requirements:
Prior experience in Xfinity and spectrum sales campaigns.
Extensive experience in inbound sales, billing, or call center environments preferred.
Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.
Proficiency in computer applications and ability to navigate multiple systems simultaneously.
Strong problem-solving skills and ability to remain calm and professional in challenging situations.
Flexibility to work in a fast-paced environment and adapt to changing priorities.
Job Responsibilities:
Handle inbound calls from customers regarding billing inquiries, service issues, and general support related to Xfinity and spectrum services.
Assist customers with resolving billing discrepancies, processing payments, and explaining account charges.
Troubleshoot technical issues related to internet, TV, and phone services, escalating complex problems as necessary.
Educate customers on available products, services, and promotions to enhance customer satisfaction and experience.
Maintain accurate records of customer interactions, transactions, and resolutions in the database system.
Collaborate with technical support, sales, and other departments to ensure effective communication and resolution of customer concerns.
Job Type: Full-time
Application Question(s):
Willing to do Night Shift (8PM-5AM)?
Education:
Intermediate (Preferred)
Experience:
(US) InXfinity and spectrum inbound Calls: 1 year (Preferred)
Language:
Professional English (Required)
Send Your CV or Contact For more Detail On WhatsApp +1 (667) 450-4990
Job Type: Full-time
Pay: Rs40,000.00 - Rs120,000.00 per month
Work Location: In person
Expected Start Date: 16/06/2025