Responsibilities
- Handle inbound customer calls regarding billing, technical support, and general inquiries
- Assist with payment processing and billing adjustments
- Troubleshoot issues related to internet, TV, and phone services
- Recommend relevant products, services, and promotions
- Maintain accurate records of all customer interactions
- Coordinate with technical and sales teams for issue resolution
Job Type: Full-time
Application Question(s):
- Willing to do Night Shift (8:30 PM-5:00 AM)?
- Willing to do onsite Job at Gulberg 3 Lahore?
Education:
- Intermediate (Preferred)
Experience:
- CSR in Xfinity inbound Calls: 1 year (Preferred)
Language:
- Conversational English (Required) (Preferred)
Work Location: In person