- Lead the product development team and meet all the product and channel development related timelines.
- Coordinate with Dev, QA & PMO for ensuring timely market releases of all products and services after Compliance and Information Security approvals
- Keep a close eye on industry trends and best practices for product development
- Come up with a consolidated road map for the product development (MB and IB) based on customer feedback, competitive scan and industry trends.
- Work closely with different internal and external Stakeholders teams to communicate/document the road map/requirements effectively at a detailed level and getting approvals
- Take ownership of the delivery of product launches and digital channel features, including monitoring, tracking and timely escalations of the risks and issues.
- Weekly reporting of the progress in terms of project updates, Change Request, and research findings to senior management
- Performing UATs of the channels along with the technology teams as per the project plans.
- Ensuring effective communication to customers e.g. any updates in offering and product launches
- Preparing Business Requirement Documents and Change Requests in coordination with Dev, QA, PMO and business teams
- Preparing Front End User Journeys / Channel Process Manual and getting it approved by all relevant stakeholders
- Perform competitive scans on regular basis (both locally and globally)
- Ensuring adequate controls are applied in-line with the Risk and Compliance protocols for all product / channels features
Minimum qualifications:
- A bachelor’s or Master’s degree preferably in Business Administration
Minimum experience:
- 7+ years’ experience in development and designing of digital channels and products
- 3 Years in Team Lead Role