- Design and Implement Microsoft Exchange Server infrastructure for large enterprise
- Design and implement Exchange online and Hybrid infrastructure
- Design and Implement Active Directory and Azure AD / Entra ID infrastructure
- Configure, monitor, and maintain email security platforms, Cisco ESA & Microsoft Defender for Office 365.
- Identify and mitigate email-based threats, including phishing, spam, malware, and spoofing attacks.
- Implement email encryption, DLP policies, and secure email gateways.
- Conduct regular security audits, penetration testing, and threat analysis.
- Collaborate with IT and security teams to develop incident response plans.
- Stay updated on emerging threats and email security trends.
- Daily Monitoring of applications, Services and System alerts under the unit.
- Timely escalation of issues and problems that are identified.
- Root cause analysis to prevent recurrence of problems.
- Service ticket management
- Ensure compliance of all desktop systems and applications as per baselines.
- Deployment of approved changes, patches and bug fixes.
- Strict adherence to change management process
- Work independently and as part of project team, on needs basis
- Manage and ensure smooth running of released systems by monitoring and performing housekeeping activities and necessary fixes for errors.
- Incident management - Prompt reporting of production issues with impact analysis and taking necessary action for rectification
- System, Administration and performance tuning based on requirements.
- Follow and implement Information Security policies and guidelines
Mandatory Experience for Email Security Specialist
- Hands-on experience in Active Directory and Azure AD/Entra ID security implementations
- Hands-on experience managing and securing Microsoft Exchange Server and Exchange Online environments.
- Proficiency in configuring and maintaining Cisco Email Security Appliance (ESA) for advanced threat protection.
- In-depth knowledge of Exchange Online Protection (EOP) for spam filtering, malware detection, and phishing prevention.
- Expertise in implementing and troubleshooting email authentication protocols like DMARC, SPF, and DKIM.
- Expertise in SMTP and email routing and troubleshooting.
- Experience monitoring and mitigating threats like phishing, spoofing, and ransomware in enterprise email systems.
- Proven ability to manage secure email gateways (SEGs) and enforce encryption and DLP policies.
- Familiarity with analysing email headers and logs to investigate security incidents.
- Competence in integrating email security tools with SIEM platforms for centralized threat monitoring.
- Knowledge of cloud-based email security solutions and hybrid environments is a strong advantage
- Personal skills
- Excellent analytical and problem management skills.
- Dedicated approach to service management
- Excellent interpersonal, leadership and team working skills
- Presentation skills
- Cost tracking, reporting and overall financial tracking of a unit
- Good communication and negotiation skills - both verbal and written
- Strong cultural awareness and knowledge