Position: Software Implementation and Support Executive
Location: Gulshan-e-Iqbal, Karachi
On-site (full-time) position
Job Description:
· Engage with clients to understand their requirements and deliver customized software solutions.
· Efficiently manage the implementation process of our software solutions in collaboration with clients.
· Provide expert technical support to resolve client issues promptly and effectively.
· Foster and sustain strong client relationships through proactive communication and responsiveness.
· Identify areas for process optimization and offer actionable recommendations to clients.
· Conduct comprehensive training sessions to empower clients in utilizing our software solutions to the fullest.
· Collaborate seamlessly with the sales team to ensure superior customer satisfaction and long-term retention.
Requirements:
· Experience: Minimum 1 year of demonstrated experience in HR Software Solutions/HCM Modules.
· Education: BBA/BS - CS/IT, or related field.
Job Type: Full-time
Experience:
- HCM Software Management: 1 year (Preferred)