AI Prompt & Research Associate

Introduction

Zapyan is a fast-growing startup, founded in December 2021, dedicated to transforming digital marketing through data-driven automation and cloud technologies. Our mission is to streamline marketing operations and enhance customer engagement for our clients through cutting-edge marketing and AI-powered solutions.

We are seeking a curious, analytical, and creative AI Prompt & Research Associate to join our growing team. In this role, you will work on designing, testing, and documenting prompt libraries and conversational flows using Large Language Models (LLMs) like GPT-4, Gemini, Claude, Mistral etc. Your work will support the delivery of AI-enhanced digital marketing services and help standardize best practices across our operations.

This is a graduate-level role ideal for someone with an IT degree and a passion for exploring the future of AI, automation, and customer experience.

• Location: Islamabad
• Position: Full-Time, Permanent
• Salary: Competitive, based on experience

Key Responsibilities

Prompt Design & Iteration

• Create, test, and refine prompt templates tailored to operational use cases, including paid media, content writing, asset curation, marketing automation, customer experience, and content generation.
• Collaborate with product, service, and operations teams to ensure prompts are emotionally intelligent, on-brand, and aligned with business goals.
• Help develop standardized workflows for prompt usage across internal and client-facing projects.

AI Research & Evaluation

• Stay up to date with trends and emerging tools in the generative AI space.
• Benchmark and evaluate different AI tools for usability, tone, accuracy, and performance in specific marketing and automation contexts.
• Analyze LLM outputs for tone, safety, bias, and consistency, using product feedback and performance data.

Workflow Prototyping

• Prototype intelligent conversational flows and decision trees to support digital marketing tasks and contact center use cases.
• Identify repeatable tasks that can be improved or automated using LLM-driven solutions.

Documentation & Knowledge Sharing

• Build and maintain a structured prompt library for internal use.
• Develop documentation, usage guides, and best practice playbooks for prompt design and AI tools.
• Contribute to internal knowledge bases to support scalability and consistency.
• Create case studies and share learnings across social media networks.

Cross-Functional Collaboration

• Work closely with cross-functional teams (e.g., marketing, automation, content, and design) to integrate prompt-driven tools into broader workflows.
• Collaborate across departments to identify needs, iterate on use cases, and align prompt strategy with business goals.

Skills & Experience

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Deep curiosity about generative AI, prompt design, and the future of human-AI interaction.
• Creative thinker with a structured, analytical mindset.
• Strong research and documentation skills.
• Excellent written and verbal communication skills.
• Comfortable working in a fast-paced, collaborative, and evolving environment.
• Exposure to tools like ChatGPT, Gemini, Claude, Perplexity, Notion AI, Zapier, Airtable, or other no-code/low-code AI platforms is a plus.
• Familiarity with marketing automation or digital marketing workflows is an advantage.
• Bonus: Interest in customer experience, marketing technology, or AI-driven content creation.

Why Join Zapyan?

• Join an innovative, high-growth startup shaping the future of digital marketing and AI operations.
• Work closely with experienced professionals and gain hands-on experience applying AI to real-world marketing and customer experience problems.
• Hybrid work model
• 25 days of paid leave, including 15 annual leave days and 10 public holidays.
• $200 annual professional development budget for learning and skill-building.
• Work in a collaborative environment with a talented, high-performing team.
• Opportunity for career growth and exposure to cutting-edge AI technologies and practices.

Final Notes

This role is perfect for someone at the start of their career who is deeply curious about AI, enjoys solving open-ended problems, and thrives in a space where creativity meets structure. You’ll be supported by experienced colleagues and gain exposure to real-world AI applications that drive meaningful business impact.

If you're excited about building the future of marketing with AI, standardizing prompt libraries, and turning ideas into repeatable workflows, we'd love to hear from you!

Job Type: Full-time

Application Question(s):

• Name one AI tool you’ve used (or read about) and briefly explain how it could help in digital marketing.
• Write a simple prompt you would give to ChatGPT to generate a subject line for a B2B product launch email.

Education:

• Bachelor's (Preferred)

Work Location: Remote