Position: Back Office Support/Excel Expert
Company: Backtech
Location: Karachi, Pakistan
Shift: Night Shift (Aligned with US Business Hours)
Job Type: Full-Time
Salary: Rs. 50,000 – 60,000 per month
Benefits:
* Annual performance bonus
* Comprehensive medical insurance (including family coverage)
* Complimentary meals during shifts
* Paid leaves: 7 sick, 7 casual, 7 annual
Job Overview:
We are looking for a detail-oriented and analytical Operations Analyst to support our business processes and reporting functions. The ideal candidate should have strong command over Microsoft Excel, data handling, and reporting techniques, with a proactive and problem-solving mindset.
Key Responsibilities:
Analyze operational data and generate reports using advanced Excel functions (e.g., VLOOKUP, PivotTables, Conditional Formatting).
Monitor daily business processes and identify areas for improvement.
Support operations and management with data-driven insights and recommendations.
Maintain accurate records and ensure data integrity across systems.
Coordinate with cross-functional teams to ensure smooth process flow and communication.
Prepare daily, weekly, and monthly performance reports.
Requirements:
Bachelor’s degree in Business, Commerce, or a related field.
Strong proficiency in Microsoft Excel is a must.
Excellent analytical, problem-solving, and organizational skills.
Effective communication and interpersonal abilities.
Ability to work independently and handle multiple tasks under tight deadlines.
Preferred Skills:
Experience with Google Sheets
Prior experience in a BPO, support, or reporting role is a plus.
Job Type: Full-time
Pay: Rs55,000.00 - Rs60,000.00 per month
Experience:
- Excel: 1 year (Required)
- International working: 1 year (Required)
Language:
- English (Required)
Location:
- Karachi (Required)
Work Location: In person
