Are you a results-driven tele sales professional with a knack for leadership and strategy? We’re looking for a Call Center Agent (Cold Calling )with 1–2 years of proven experience in cold calling, lead generation, and team management. If you're confident on calls and passionate about driving performance, this role is your next big opportunity.
What You’ll Do:
- Lead, mentor, and manage a team of cold-calling agents to hit daily and monthly targets
- Make outbound calls to identify high-quality leads and potential sales opportunities
- Coach team members on sales scripts, objection handling, and effective communication techniques
- Set clear KPIs for the team and track performance on call volume, lead quality, and conversions
- Qualify leads and either transfer to the sales team or close the deal directly
- Conduct regular performance reviews, provide constructive feedback, and foster continuous improvement
- Ensure accurate and timely data entry in CRM systems
- Collaborate with marketing to fine-tune outreach strategies and campaign effectiveness
- Stay updated on industry trends and company products/services
What We’re Looking For:
- 1-2 years of experience in cold calling, telesales, or telemarketing.
- Strong track record in lead generation and sales campaign execution
- Excellent English communication skills—both spoken and written
- Familiarity with CRM platforms and call performance tracking tools
- Confident in objection handling, team motivation, and deal closing
- Organized, detail-oriented, and goal-focused
- Experience: 6 months to 1 year in a call center or outbound sales environment. Experience in SEO campaigns or digital marketing is a plus. Leadership and team management experience preferred.
- Job Type: Full-time
- Salary: Rs 45,000 – Rs 60,000 per month (+10% commission)
- Location: DHA Phase 1 lhr
- Timing: 7pm to 4am (weekend-off)
Job Type: Full-time
Pay: Rs45,000.00 - Rs60,000.00 per month
Work Location: In person
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