Designation: Expert Credit Control
Grade Level: L2
Location: Karachi
Last Date to Apply: 28th of July 2025
What is Expert Credit Control ?
The Expert, Credit Control is responsible for evaluating the credit worthiness of both new and existing customers through financial analysis, market insights and when necessary, on-site visits. This role supports the Sales, Activation and Billing teams during the customer on-boarding and activation process. Once a customer is activated, the Expert monitors their account to identify overdue payments and initiates timely recovery actions to ensure effective credit management
The role reports directly to the Team Lead Credit control.
What Expert Credit Control Does?
Key Responsibilities:
- Monitor customer accounts to identify overdue payments and initiate timely recovery actions.
- Evaluate new and existing customers’ creditworthiness through financial analysis, market visits and credit ratings.
- Implement and maintain credit limits, terms, and exception handling as per company policy.
- Coordinate with Sales, Billing and Customer Service to resolve disputes and billing queries.
- Prepare aging reports, risk dashboards and bad debt provision inputs.
- Recommend suspensions, write-offs, deposit release and legal escalations for chronic defaulters.
- Support in contract reviews, settlements, and customer reconciliations.
- Conduct credit reviews periodically to mitigate financial exposure.
Key Deliverables:
- Perform accurate credit evaluations for new and existing clients.Recommend appropriate credit limits and payment terms.
- Ensure adherence to internal credit policies and regulatory requirements.
- Maintain detailed documentation of credit decisions, waivers, and correspondence..
- Continuous process improvements and best practice recommendations.
- Support internal and external audits with required documentation and explanations.
What Are We Looking For and What Does It Require to Be Expert Credit Control?
Experience and Educational Requirements:
- Bachelor's or Master's degree in a relevant field such as Business Management and Finance.
- Minimum 5 years of experience in Financial Evaluation or Credit Management, or related roles in a B2B environment preferably.
- Strong understanding of Industry practices.
Soft Skills and Technical Skills Required:
- Excellent analytical and problem-solving skills.
- Teamwork and collaborative abilities.
- Understanding of accounts receivable, ledgers, and basic accounting principles.
- Awareness of bad debt provisions, credit risk, financial and regulatory regulations.
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day—enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include essential qualities for a positive organizational culture—truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering a customer-obsessed environment.
As one of the largest private sector organizations in Pakistan, our objective is to continue changing the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
