The Head of QC/QA at BOSS Plastic Furniture is responsible for overseeing the entire quality function to ensure that all products meet defined quality standards before reaching customers. This role includes leading and managing both Quality Control and Quality Assurance teams, developing quality strategies, implementing inspection systems, and ensuring compliance with industry standards, internal specifications, and customer expectations. The incumbent will be expected to set quality benchmarks, investigate root causes of product defects, lead continuous improvement initiatives, and establish preventive and corrective measures in coordination with production and R&D teams. The Head of QC/QA will play a key role in vendor quality management, raw material testing, in-process and final product inspections, and customer complaint resolution. A strong focus on documentation, audits, training, and regulatory compliance is essential. This position requires a leader with deep technical knowledge of plastic manufacturing processes, strong analytical abilities, and the capability to build a quality-focused culture across the organization.
Key Responsibilities:
- Lead and manage QC and QA teams across all shifts.
- Define, implement, and monitor quality standards and systems.
- Ensure compliance with product specifications, safety, and regulatory standards.
- Conduct root cause analysis for defects and drive corrective actions.
- Monitor raw materials, in-process production, and finished goods for quality.
- Maintain quality records and manage ISO, internal, and customer audits.
- Collaborate with R&D, Production, and Procurement for quality improvements.
- Handle customer complaints and ensure prompt and effective resolution.
- Develop and conduct training sessions for staff on quality practices and standards.
- Requirements:
- Bachelor's or Master's degree in Engineering, Polymer Science, Industrial Manufacturing, or related field.
- Minimum 8–10 years of experience in Quality Management, preferably in the plastic or furniture manufacturing industry.
- Strong leadership, communication, and problem-solving skills.
- Proficient in quality tools such as 5S, Root Cause Analysis, CAPA, Six Sigma, etc.
- Familiarity with ISO 9001 and other relevant quality standards.
Job Type: Full-time
Pay: Rs80,000.00 - Rs150,000.00 per month
Work Location: In person