International Customer Experience Specialist - Night Shift (Karachi)
ABS International is expanding its night operations in Karachi and is actively seeking highly motivated individuals to join our team as International Customer Experience Specialists. If you possess excellent English communication skills and are looking for a role with significant earning potential and clear career progression, we encourage you to apply. No previous experience is required, as we provide comprehensive paid training.
Your Advantage at ABS International
We offer a supportive environment designed for your success:
- Exceptional Earning Potential: Unlock your earning potential with attractive performance incentives.
- Consistent Night Schedule: Benefit from stable work hours tailored for the night shift.
- Shift Options: Choose from 6:00 PM – 2:00 AM PKT, 8:00 PM – 4:00 AM PKT, or 10:00 PM – 6:00 AM PKT.
- Workdays: Monday to Saturday.
- Accelerated Career Growth: We prioritize internal promotions and offer clear pathways for long-term career advancement.
- Positive Work Environment: Thrive in a professional, inclusive, and growth-oriented office culture.
Key Responsibilities
As an International Customer Experience Specialist, you will:
- Customer Engagement: Interact with customers effectively across various channels, including phone, email, and live chat.
- Issue Resolution: Provide accurate, prompt, and professional responses to all customer inquiries and concerns.
- Record Management: Maintain meticulous records of all customer interactions and resolutions.
- Service Excellence: Uphold the highest standards of professionalism and service quality in every interaction.
Candidate Profile
We are looking for individuals who possess:
- Fluency in English: Outstanding spoken and written English communication skills are essential.
- Computer Proficiency: Basic computer literacy and efficient typing skills.
- Night Shift Availability: The ability to reliably work during the designated night hours.
- Customer-Centric Mindset: While prior customer service or call center experience is a plus, comprehensive training is provided for all new hires.
Ready to achieve your professional and financial aspirations? Apply now to become a part of ABS International's thriving night shift team!
Job Type: Full-time
Pay: Rs40,000.00 - Rs50,000.00 per month
Work Location: In person
