Job Title: Remote IT Support Specialist (CDK Experience in Automotive Dealerships)
Job Nature: Remote
Employment Type: Full-time / Contract
Job Description:
We are seeking experienced IT professionals with hands-on CDK or CDK DMS experience from within automotive dealerships (not CDK Global itself). This role is remote and supports dealership technology infrastructure with a strong emphasis on environments where CDK is the core platform.
Key Responsibilities:
• Provide technical support and troubleshooting for dealership staff using CDK DMS and related systems
• Maintain and manage dealership IT infrastructure including desktops, servers, printers, and network devices
• Handle CDK-related system administration tasks such as user permissions, software updates, and integrations
• Support backups, system monitoring, and maintenance of dealership-specific applications
• Collaborate with vendors and dealership staff to resolve hardware/software issues
• Ensure IT systems follow best practices for security, uptime, and efficiency
Required Qualifications:
• Hands-on experience with CDK / CDK DMS while working inside an automotive dealership
• 2+ years in an IT role such as Desktop Support, Systems Administrator, or DevOps within a dealership setting
• Strong knowledge of Windows environments, networking, and dealership workflows
• Familiarity with dealership-specific hardware (e.g., printers, scanning equipment, inventory systems)
• Ability to work independently and remotely with minimal supervision
• Excellent communication and troubleshooting skills
Preferred Qualifications:
• Experience with dealership integrations (CRM, service scheduling tools, third-party apps)
• Exposure to IT ticketing systems and remote support tools
• Knowledge of cybersecurity best practices in dealership settings
• Relevant certifications (CompTIA, Microsoft, or CDK tools)
Job Type: Full-time
Pay: From Rs150,000.00 per month
Work Location: Remote
