A reinsurance company is seeking an experienced Manager Claims to lead and manage all aspects of our claims operations. This role requires a strategic thinker with deep technical expertise and strong leadership capabilities to drive operational excellence, ensure regulatory compliance, and support the company’s broader business objectives.
Qualifications & Skills
- Minimum of a Bachelor's degree in a related field
- Chartered Insurance Institute (CII) qualification or equivalent is strongly preferred
- Minimum of 7 years' experience in claims management, with at least 5 years in a senior leadership role within insurance
- Strong understanding of reinsurance structures, contracts, and technical claims handling
- Proven track record in managing complex claims portfolios, stakeholder communication, and regulatory compliance
- Experience with claims systems, automat
Key Responsibilities
- Develop and implement a claims strategy aligned with the company's business objectives.
- Oversee the development and continuous improvement of claims processes, procedures, and guidelines.
- Monitor claims performance metrics, identify areas for improvement, and implement corrective actions.
- Assess and manage risks related to claims, including the identification of exposures and mitigation planning.
- Oversee the reserving and provisioning process, ensuring appropriate financial provisions for claims and expenses.
- Manage the retrocession recovery process, ensuring recoveries are in line with reinsurance agreements.
- Build and maintain strong relationships with cedants, brokers, reinsurers, and regulatory bodies.
- Ensure compliance with all applicable laws, regulations, and industry standards
- Develop and manage the claims department budget to ensure optimal resource allocation
- Monitor and control claims-related expenses, including settlement and adjustment costs
- Maximize reinsurance recoveries through effective claims and contract management
- Drive innovation and continuous improvement initiatives within the claims function
Job Type: Full-time
Pay: Rs175,000.00 - Rs250,000.00 per month
Work Location: In person
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