Company Description
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
Job Description
- Maintain safe & secure environment through Store security and Loss Prevention (LP) Teams.
- Acting as liaison between organisation and any governmental agencies such as police, fire, and any safety regulatory bodies.
- Identify and prioritize security and safety risk and notify Head of security accordingly.
- Ensure proper implementation of all Security, Operations and OHS SOPs in respective region.
- Establish and maintain procedures to reduce any internal theft/losses by customers or employees.
- Analyze stock correction reports and conduct briefings for Store Security and LP teams with guidelines and a defined way forward to control losses.
- Establish and ensure implementation of company security and fire life safety policies.
- Ensure that all the incidents’ reports are completed properly and are shared with all required stakeholders at Store and Head Office level.
- Co-ordinate investigations at Store Level and or wherever required/advised by the Head Office Security management within the region.
- Supervise the Security Teams of Stores and provide them all support required.
- Hold time-to-time refreshers training in coordination with Store Security Team Leads to address matters concerning staff workplace safety & security.
- Maintain responsibility for payroll of security contractual employees and ensure that all necessary time sheets and documents are collected, completed, and forwarded to Head Office Security Management on time.
- Complete regular staff appraisals performance review periodically for each staff member.
- Establish and maintain sound security practices.
- Carry out co-ordination meetings with Store Security Team to evaluate their job performance and advise them periodically.
- Implement cost effective and efficient Loss Prevention methods.
- Communicate the situational awareness of the region to Store Teams and Head Office Security Management.
- Co-ordination with third party security service providers for staff training, service improvement to promote and protect METRO Pakistan business.
- Carry out security investigation within the region as and when required.
Qualifications
Master's or Honors degree from an HEC-recognized university.
Additional Information
Minimum four year experience as Retail Store Security Manager.
