Last date to apply: 21 July 2025
Company: Telenor Shared Services (TSSPK)
Position Title: Global Roaming Coordinator
Reporting to: Director Financial Operations
Job Group: 3 / 4
Location: Islamabad
Department: Staff Augmentation
Unit: Telenor Linx (TLX)
Why you should join Telenor Shared Services Pakistan
At Telenor Shared Services Pakistan, we give you the opportunity to become a skilled professional in your field. We can help you to realize your dreams in an environment of diversity, inclusivity, and openness.
About Telenor Shared Services Pakistan
Telenor Shared Services Pakistan delivers transactional business services in the areas of Finance & Accounting and IT. Together with Telenor Shared Services Norway it delivers efficient business support to Telenor employees to make their work easier.
Position Related
This position is placed in Telenor Linx (TLX) which is a new global unit within Telenor Group. TLX is a trusted global partner for Mobile Network Operators and Digital Service Providers, for market leading software to enable digital authentication, payment, and third-party sales & distribution. We uniquely combine the traditional world of telecom with software flexibility. For more information about Telenor Linx and our operations, visit telenorlinx.com.
We are seeking an experienced Global Roaming Coordinator. Primarily, the Global Roaming Coordinator will be responsible for coordinating the operational execution of the roll-out plan provided by the Roaming Coverage Manager(s).
Key responsibilities
- Establish contact with Roaming Partners
- Negotiate International Roaming Agreements (IRAs)
- Drive and coordinate testing and launches according to roaming roll-out plan
- Try to solve and if necessary, escalate potential issues that may jeopardize the targets
- Ensure all documentation and status is updated and kept in our Roaming Management Tool
- Actively collaborate with the other members of the team and strive towards making the rollout of roaming services as effective as possible
Eligibility Criteria
Experience
Minimum 5-6 years of specific mobile roaming experience working with roaming coordinator tasks (primarily coordinator experience
Education:
- Masters/bachelor’s degree and must have basic technical understanding on mobile or mobile roaming
Functional Skills / Knowledge Areas:
- A collaborative and goal-oriented approach
- Proactive and having a structured approach – ability to break down problem into its parts
- Having excellent communication and interpersonal skills with the ability to interact effectively with clients and stakeholders at all levels and among different countries and culture
- Insight into IREG- and/or TADIG is valuable) either from working with mobile operator or vendor (Huawei, Wipro, or other)
- Due diligence abilities and time management skills
- A persistent attitude that addresses challenges and seeks effective solutions
- Commitment to achieving shared goals
- Strong knowledge of the roaming roll-out process
- Ability to communicate effectively with partners and colleagues using the English language (read, write, talk)
- Additional language skills will be regarded as a plus
- Experienced in working with Microsoft Office (Outlook, Excel, PowerPoint and Word) as well as utilizing virtual workspaces (Teams, Sharepoint, etc.)
Potential Career Path
- Having gained experience in this position enables diverse exposure globally
- Horizontal and vertical growth within organization