The role will be accountable for Technology Governance Framework and Policy. He/she will play a pivotal role in shaping our digital banking landscape. This position entails a comprehensive oversight of IT governance, including the creation and management of policies, SOPs, SLAs, and facilitating collaboration in both internal and external audits. He/she is expected to bring a contemporary understanding of digital banking environments, demonstrating expertise in areas such as Agile methodologies, Lean principles, API management, and cloud computing. This role is crucial for ensuring compliance, managing risks, and aligning IT strategies with the broader objectives of our financial institution.
Core Responsibilities :
- Develop, implement, and maintain IT policies, procedures, and standards in line with regulatory and digital banking best practices.
- Systematically review and critically assess all standard policies and procedures to establish an innovative yet prudent technology stance.
- Create and oversee Service Level Agreements (SLAs) in line with performance management benchmarks and technology objectives...
- Align IT governance framework with the bank's strategic goals.
- Monitor and ensure adherence to IT policies and procedures across the organization by developing necessary monitoring and controlling mechanisms.
- Stay informed about changes in banking regulations and emerging technology trends.
- Drive the creation and execution of a comprehensive Technology Strategy that aligns with the Bank's Organizational Strategy and objectives
- Facilitate collaboration across the bank for audit readiness and response.
- Address audit findings and ensure timely execution of audit recommendations.
- Effectively communicate IT governance policies and updates to stakeholders within and outside the bank.
- Drive the development and preparation of presentations, artifacts, and deliverables for CTO ensuring ITSC and BITC are regularly updated on the bank’s technology posture, strategic progress and key initiatives.
- Enable and implement governance mechanisms for technology-driven projects.
- Serve as a point of contact with regulatory bodies and external auditors.
- Guide and mentor a team of IT professionals.
- Cultivate a culture of continuous improvement and professional development within the team.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- A minimum of 8 years of experience in a similar role, preferably within the financial sector, with a strong emphasis on IT governance and digital banking environments.
- Proven experience in drafting and implementing technology policies and SLAs.
- Solid understanding of regulatory compliance, risk management, and IT governance within the banking sector.
- Demonstrated success in facilitating completion of internal and external audits.
- Excellent leadership, communication, and strategic thinking abilities.
- Extensive experience in liaising with auditors and regulators; should have led and closed audits.