Job Title: Call Center Officer
Department: Operations (Control Room)
Expected Joining Date: Immediate
Qualification: Intermediate/Bachelor's degree
Experience: 1-2 years of experience in a call center
Location: Korangi Industrial Area Near Shan Chowrangi
Job Description:
- Complaint Ticket Management: Follow up and resolve complaint tickets within TAT.
- Technical Activity: Manage technical activities related to complaint resolution.
- Audit and Quality Control: Conduct repeat complaint redo check-ups and root cause identification.
- Corrective Action: Suggest corrective actions to R&D.
Requirements:
- Experience: 1-2 years of experience in a call center.
- Skills:
- Effective communication.
- Productivity.
- Technical proficiency.
What We Offer:
- Salary: PKR 40,000 - 45,000 per month.
How to Apply:
Send your updated resume to [email protected] and [email protected].
Job Type: Full-time
Pay: Rs40,000.00 - Rs45,000.00 per month
Work Location: In person
Application Deadline: 25/06/2025
