Job Title: International BPO Executive (US Based)
Location: Gulshan-e-Iqbal, Block 3, Karachi
Shift Timing: 7:30 PM to 3:30 AM (Night Shift – US Business Hours)
Experience: Fresh graduates to candidates with up to 6 months of experience are encouraged to apply.
About the Role:
We are seeking motivated and articulate individuals to join our dynamic team as International BPO Executives for our US-based operations. This is an excellent opportunity for individuals looking to start or grow their careers in the BPO industry, with full training and development provided.
As an International BPO Executive, you will be the first point of contact for our international clients, handling outbound/inbound calls, responding to inquiries, and ensuring a high standard of customer service is delivered at all times.
Key Responsibilities:
- Handle customer interactions via phone in a professional and courteous manner.
- Follow communication scripts and standard operating procedures.
- Maintain records of customer interactions and transactions.
- Meet performance targets including call handling time, quality, and customer satisfaction.
Basic Requirements:
- Minimum intermediate (A-levels/FA/FSc) or above.
- Excellent verbal and written communication skills in English.
- Ability to work the night shift (7:30 PM – 3:30 AM).
- Strong interpersonal and problem-solving skills.
- Confidence in speaking with international clients.
- A positive attitude, reliability, and willingness to learn.
What We Offer:
- Competitive salary package
- Performance-based incentives and bonuses
- Friendly and professional work environment
- On-the-job training and growth opportunities
- Career progression within the company
Location: Office-based position in Gulshan-e-Iqbal Block 3, Karachi.
Note: This is a night shift role aligned with US business hours.
How to Apply:
If you are a self-driven individual with a passion for communication and client service, apply now to join a fast-growing team in the BPO sector. We welcome fresh graduates ready to launch their professional journey!
Job Type: Full-time
Pay: Rs25,000.00 - Rs30,000.00 per month
Work Location: In person