Grade Level: L2
Location: Karachi
Last date to apply: July 28th 2025
What is Jazz Business Consultant?
A Jazz Business Consultant will offer advice and expertise to Telecom & Internet Service providers to help them improve their business while leveraging on Jazz’s FTTH portfolio. In doing so, the JBC will build and sustain long-term meaningful relationships with the clients while ensuring client engagement, selling/ upselling, retention, and satisfaction.
Jazz Business consultant is a part of the FTTH department and reports directly to the Regional Manager. Regional Manager reports to Regional Head who leads a regionwide team of Business Consultants.
What does Jazz Business Consultant do?
Key Responsibilities
- Engage with clients to understand their business well and sell/create solutions that cater best to the client’s needs.
- Actively seek out and develop new business opportunities for FTTH services, expanding the company's market reach.
- Generate leads through various channels (e.g., customer visits, referrals, online inquiries) and qualify them based on their potential.
- Build and maintain strong, long-term relationships with key clients, ensuring customer satisfaction and retention.
- Maintain in-depth knowledge of the company's FTTH products and services, including features and benefits.
- Presentations and demonstrations FTTH services portfolio, showcasing the benefits of FTTH services to potential clients.
- Meet or exceed assigned monthly and quarterly sales targets, contributing to the overall revenue growth of the company.
- Manage the complete lifecyle of customer on boarding from feasibility to contract finalization.
- Meeting Retention & Recovery Targets of assigned portfolio.
- Maintain accurate records of sales activities, customer interactions, and sales performance, providing regular reports to management.
- Collaborate with internal teams, including pre-sales, product & proposal management technical support, billing and customer service, to ensure seamless service delivery and customer satisfaction.
- Stay informed about market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
- Handle customer inquiries, resolve issues, and provide support to ensure a positive customer experience.
Key Deliverables
- 100% assurance of assigned KPIs
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
What are we looking for and what does it require to be Jazz Business Consultant?
- Proven experience in sales, particularly in the telecommunications or technology sector.
- Excellent verbal and written communication skills, including the ability to explain technical information clearly and concisely.
- Strong interpersonal and relationship-building skills, with the ability to build rapport with diverse clients.
- Ability to identify and resolve customer issues and challenges.
- Ability to negotiate effectively to close sales deals.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- A strong understanding of FTTH technology and its benefits.
- Basic understanding of networking concepts and internet technologies.
- Experience using CRM & associated systems tools for efficient sales management
- A strong drive to achieve sales targets and exceed expectations.
- Ability to adapt to changing market conditions and customer needs.
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
